How we handle your information

When you request a free estimate or contact us, we collect the information you choose to submit — typically your name, phone number, email address, service address, and a short description of the tree work you need.

We use this information only to respond to your request, schedule and perform the work, and follow up about your estimate or job. We do not sell your information.

Our website is served over HTTPS, so form submissions and page traffic are encrypted in transit between your browser and our hosting provider.

Estimate requests are delivered to our internal inbox so the owner and crew can respond. Access to lead information is limited to staff who need it to serve you.

This website is built and hosted on the Lovable platform, which provides the underlying web hosting and backend services. Lovable platform features such as managed hosting and database access controls support the site's day-to-day operation. This is not an independent certification of Douglas Tree Service ATX.

Responsibility is shared: Lovable operates the platform, and Douglas Tree Service ATX ATX is responsible for the content of this site and for how we use the information you send us.

The site uses a small number of functional cookies and local storage entries needed for the site to work and for embedded review widgets (for example, our Google reviews widget). We do not run third-party advertising trackers on this site.

We keep estimate requests and job records for as long as needed to serve you, follow up on warranty questions, and meet ordinary business and tax requirements.

If you want a copy of the information we have about you, or you want us to delete your contact details from our records, email us at estimates@douglastreeserviceatx.com and we will respond within a reasonable time.

If you have a privacy question, a data request, or believe you have found a security issue with our website, please contact us directly:

• (737) 977-1855
• estimates@douglastreeserviceatx.com
• Austin, TX — serving a 15-mile radius around 78752

Please give us a clear description of your concern so we can route it to the right person.

We may update this page as our practices change. The "Last updated" date at the top reflects the most recent change. For anything not covered here, contact us using the details above.